Welcome to Everyday Baby! By shopping with us, you're agreeing to the following terms and conditions. We've kept things straightforward to make your experience as smooth as possible.
1. Orders and Payments
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Order Confirmation: Once you place an order, we'll send a confirmation to the email address you provided. This email will have all the details about your purchase. If you don't see it, please check your spam folder or get in touch with us.
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Pricing: All our prices are listed in Euro (Eur) or Swedish Krona (SEK) and include VAT. Shipping costs and any additional fees will be shown at checkout. We reserve the right to adjust prices if necessary, but rest assured, you'll always pay the amount shown at the time of your purchase.
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Payments: we accept several payment options. All will displayed in checkout.
e.g Klarna and card payments.
2. Personal Data
We respect your privacy. The information you provide is used solely to process your order and enhance your shopping experience. We don't share your details with third parties without your consent. For more information, please review our Privacy Policy.
3. Delivery Times and Fees
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Shipping: We ship all orders from our warehouse in Sweden.
All orders are packed and dispatched on first working day, means for most orders, within 24 hours on working days.
We offer free shipping options for orders.- Sweden over 300 SEK
- EU over 60 Eur
- Europe non EU over 70 Eur
- Rest of the world over 75 Eur
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Shipping Outside the European Union (EU): Please be aware that you might have to pay import charges upon receiving your parcel. For specific VAT and taxes in your country, please contact your local customs office.
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Delivery Time: We aim to deliver your order within 2-5 working days in Europe. For orders outside of Europe, delivery times may vary. Orders placed on weekends or Swedish holidays will be processed on the next working day. During peak seasons or holiday periods, deliveries might take a bit longer due to higher volumes handled by carriers. You'll receive an email once your order has been shipped, including tracking information.
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Non - collection of parcel: If you have changed your mind, you still have to pick your parcel at the service point and make a return. If the parcel is not collected it will automatically register a non-collection and we will charge a shipping and administration cost of:
Sweden, 200 Sek
Rest of the world, 30 Eur
4. Returns and Refunds
If you're not satisfied with your purchase, you have the right to return the product within 30 days of receiving it. The item must be unused and in its original packaging. Please contact our customer service at return@everydaybaby.com to initiate a return. Note that return shipping costs are the responsibility of the customer, unless the product is defective or we made an error with your order.
We can arrenge return shipping for you if you are in Sweden or EU, cost of normal package up to 4 kg is:
Sweden, 80 SEK
EU, 15 Eur
5. Complaints
If you receive a defective product, please notify us at [email protected] within a reasonable time, ideally within 14 days of receiving the item. Include photos of the defect if possible. Once we receive and approve your complaint, we'll offer a replacement or a refund, depending on stock availability. This does not cover defects caused by improper use or normal wear and tear.
6. Applicable Law and Disputes
These terms and your purchase are governed by Swedish law. In case of a dispute, you can contact the National Board for Consumer Disputes (Allmänna Reklamationsnämnden, ARN) or use the European Commission’s Online Dispute Resolution platform. We aim to resolve any issues amicably, so please reach out to us first.
7. Intellectual Property
All content on our website, including images, text, and design, is owned by Everyday Baby or our licensors. You may not use or reproduce any content without our prior written consent.
8. Changes to Terms
We may update these terms from time to time. Any changes will be posted on our website. By continuing to use our services, you agree to the updated terms.
If you have any questions or need further clarification, feel free to contact us at info@everydaybaby.se
Happy shopping!